Devices › Over-the-counter automated external defibrillator
Device brand name · Aed
Heartstart Home: medical device reports filed with FDA
674 reports name it, 2011–2021. Manufacturer given most often on reports: Philips Medical Systems. Product code NSA.
- 674
- device reports naming the brand
- 0% of all MAUDE reports · about 44 a year
- 0
- reports, 12 months to August 2026
- 0 in the 12 months before
- 98.5%
- classified as malfunction
- 97.3% across the product code
- 1.3%
- classified as death, as reported
- 9 reports · not verified by FDA
FDA's MAUDE database holds 674 reports that name the brand "Heartstart Home" (aed), received between April 2011 and March 2021; the manufacturer given most often on reports is Philips Medical Systems. Spellings of one product vary from report to report.
0 reports arrived in the 12 months to August 2026, and none in the 12 months before. FDA releases MAUDE data monthly; reports can arrive months after an event, so the newest months grow in later releases. The event types recorded are malfunction (98.5%), death (1.3%) and injury (0.1%); across all over-the-counter automated external defibrillator reports (product code NSA) death is recorded in 1.8% and malfunction in 97.3%. Event type is the reporter's classification of the report, not a verified outcome.
The device problems coded most often are device operates differently than expected (60.4%), failure of device to self-test (24%) and incorrect, inadequate or imprecise result or readings (5.8%). The patient problems coded most often are death, no patient involvement and hemorrhage, cerebral. FDA states that "MDR data alone cannot be used to establish rates of events, evaluate a change in event rates over time or compare event rates between devices. The number of reports cannot be interpreted or used in isolation to reach conclusions about the existence, severity, or frequency of problems associated with devices." It adds that the reporting system "has limitations, including the potential submission of incomplete, inaccurate, untimely, unverified, or biased data."
Reports by month, five years
No report naming Heartstart Home was received in the five years to August 2026; the latest was received in March 2021.
By year received
Event type and report source
Event type, as classified on the report
Who filed the report
Grey bar: all 1,854 reports carrying product code NSA. Event type is the filer's classification and is not verified by FDA.
Device problems coded
| Device problem (FDA code) | Reports | Share | Share across product code |
|---|---|---|---|
| Device operates differently than expectedthe device behaved unexpectedly | 407 | 60.4% | 21.9% |
| Failure of device to self-test | 162 | 24% | 39.1% |
| Incorrect, inadequate or imprecise result or readings | 39 | 5.8% | 2.1% |
| Insufficient device problem information | 11 | 1.6% | 0.7% |
| Device displays incorrect message | 10 | 1.5% | 0.5% |
| Defective devicethe device was defective | 6 | 0.9% | 0.3% |
| Nonstandard device | 6 | 0.9% | 0.4% |
| Battery problema problem with the battery | 4 | 0.6% | 1.3% |
| Defective component | 2 | 0.3% | 0.1% |
| Failure to power up | 2 | 0.3% | 10.2% |
| Noise, audible | 2 | 0.3% | 0.3% |
| Protective measures problem | 2 | 0.3% | 0.1% |
| Self-activation or keying | 2 | 0.3% | 0.1% |
| Therapeutic or diagnostic output failure | 2 | 0.3% | 0.1% |
| Breakthe device broke | 1 | 0.1% | 0.1% |
| Computer software problema software problem | 1 | 0.1% | 0.1% |
| Device difficult to setup or prepare | 1 | 0.1% | 0.1% |
| Device inoperablethe device could not be used | 1 | 0.1% | 0.2% |
| Device packaging compromised | 1 | 0.1% | 0.1% |
| Device sensing problem | 1 | 0.1% | 0.5% |
FDA's device problem codes as entered on the report; one report can carry several. Generic codes such as "no apparent adverse event" are left out.
Patient problems coded
| Patient problem (FDA code) | Reports | Share |
|---|---|---|
| Deaththe patient died; cause not stated by this term | 8 | 1.2% |
| No patient involvement | 7 | 1% |
| Hemorrhage, cerebral | 1 | 0.1% |
| Partial thickness (second degree) burn | 1 | 0.1% |
Patient problem codes are present mainly in reports filed since 2019 and are often blank.
In context
| Measure | Heartstart Home | Product code NSA | All MAUDE reports |
|---|---|---|---|
| Reports | 674 | 1,854 | 26,136,888 |
| Share of that pool | — | 36.4% | 0% |
| Classified as death, per 1,000 reports | 13 | 18 | 9 |
| Classified as injury | 0.1% | 0.9% | 36.2% |
| Classified as malfunction | 98.5% | 97.3% | 62.3% |
| Filed by the manufacturer | 100% | 99.9% | 94.9% |
Shares are of reports, not of devices in use. FDA states that "MDR data alone cannot be used to establish rates of events, evaluate a change in event rates over time or compare event rates between devices. The number of reports cannot be interpreted or used in isolation to reach conclusions about the existence, severity, or frequency of problems associated with devices." It adds that the reporting system "has limitations, including the potential submission of incomplete, inaccurate, untimely, unverified, or biased data."
Other brands with product code NSA
| Brand | Reports | Latest 12 months | Classified as death |
|---|---|---|---|
| HeartStart | 1,890 | 837 | 1.4% |
| Hs1+ W G Defib Japanese Exchg | 679 | 0 | 0.7% |
| Hs1 W B Onsite Defib Us English Exchg | 536 | 4 | 1.5% |
| Unknown Medical - Belfast Product | 640 | 23 | 3.8% |
| Heartstart Frx | 5,978 | 2 | 1.3% |
| Heartstart Onsite | 10,964 | 0 | 0.8% |
| Hs1 Defibrillator Japanese Exchange | 219 | 0 | 0% |
| Hs1 Onsite Defib Us English Exchange | 618 | 0 | 0.8% |
Ordered by report count for navigation only. FDA states that "MDR data alone cannot be used to establish rates of events, evaluate a change in event rates over time or compare event rates between devices. The number of reports cannot be interpreted or used in isolation to reach conclusions about the existence, severity, or frequency of problems associated with devices." It adds that the reporting system "has limitations, including the potential submission of incomplete, inaccurate, untimely, unverified, or biased data." FDA also states that "common products may have a higher number of adverse events due to the higher total number of people using the product."
Questions about Heartstart Home reports
How many FDA reports name Heartstart Home?
674 medical device reports in the openFDA MAUDE release of 28 Sep 2026, covering reports received through August 2026; 0 in the latest 12 months.
What kinds of events are reported?
malfunction (98.5%), death (1.3%) and injury (0.1%). "Event type" is how the report was classified when filed: death, injury, malfunction or other.
What device problems are coded?
device operates differently than expected (60.4%), failure of device to self-test (24%), incorrect, inadequate or imprecise result or readings (5.8%), insufficient device problem information (1.6%) and device displays incorrect message (1.5%). These are FDA's device problem codes as entered on the report.
Who files these reports?
manufacturer reports (100%). Manufacturers and user facilities are required to report; voluntary reports come from health professionals and the public.
Do these reports show that Heartstart Home was at fault?
No. FDA states that "MDR data alone cannot be used to establish rates of events, evaluate a change in event rates over time or compare event rates between devices. The number of reports cannot be interpreted or used in isolation to reach conclusions about the existence, severity, or frequency of problems associated with devices." It adds that the reporting system "has limitations, including the potential submission of incomplete, inaccurate, untimely, unverified, or biased data." FDA adds that "a causal relationship cannot be established between product and reactions listed in a report."
How do I report a problem with a medical device?
Through FDA MedWatch (Form FDA 3500 for health professionals and consumers), or to the manufacturer. See the guide on how to report.
Where this comes from. Counts are built from the openFDA Device Adverse Event (MAUDE) bulk export released 28 Sep 2026, which holds reports FDA received through 31 Aug 2026. Brand, generic and manufacturer names are as written on the reports; product code names come from FDA's device classification. A report counts here when any device it lists carries this brand name after punctuation and capitalisation are normalised. No report narrative, lot number, patient detail or reporter identity is published. See the methodology and sources; FDA's record is authoritative, and corrections are handled within five working days.
Drug data (FAERS) through 30 Jun 2026; device data (MAUDE) through 31 Aug 2026. Not medical advice.