Reported Reactions

Devices › Automated external defibrillators (non-wearable)

Device brand name · Aed

Heartstart Onsite: medical device reports filed with FDA

10,964 reports name it, 2011–2025. Manufacturer given most often on reports: Philips Medical Systems. Product code MKJ.

10,964
device reports naming the brand
0% of all MAUDE reports · about 719 a year
0
reports, 12 months to August 2026
13 in the 12 months before
99.1%
classified as malfunction
96.8% across the product code
0.8%
classified as death, as reported
84 reports · not verified by FDA

10,964 medical device reports received by FDA name the brand "Heartstart Onsite" (aed); the manufacturer given most often on reports is Philips Medical Systems; received from April 2011 to August 2025. Brand names are as the reporter or manufacturer wrote them, so one product can appear under several spellings.

0 reports arrived in the 12 months to August 2026, against 13 in the 12 months before. FDA releases MAUDE data monthly; reports can arrive months after an event, so the newest months grow in later releases. The event types recorded are malfunction (99.1%), death (0.8%) and injury (0.1%); across all automated external defibrillators (non-wearable) reports (product code MKJ) death is recorded in 1.7% and malfunction in 96.8%. Event type is the reporter's classification of the report, not a verified outcome.

The device problems coded most often are device operates differently than expected (49.6%), failure of device to self-test (30.8%) and incorrect, inadequate or imprecise result or readings (7.3%). The patient problems coded most often are no patient involvement, death and cardiac arrest. FDA states that "MDR data alone cannot be used to establish rates of events, evaluate a change in event rates over time or compare event rates between devices. The number of reports cannot be interpreted or used in isolation to reach conclusions about the existence, severity, or frequency of problems associated with devices." It adds that the reporting system "has limitations, including the potential submission of incomplete, inaccurate, untimely, unverified, or biased data."

Reports by month, five years

036Sep 2021: 1Oct 2021: 3Nov 2021: 0Dec 2021: 62022Jan 2022: 1Feb 2022: 4Mar 2022: 2Apr 2022: 1May 2022: 4Jun 2022: 3Jul 2022: 1Aug 2022: 4Sep 2022: 2Oct 2022: 1Nov 2022: 2Dec 2022: 42023Jan 2023: 1Feb 2023: 3Mar 2023: 5Apr 2023: 2May 2023: 2Jun 2023: 5Jul 2023: 5Aug 2023: 0Sep 2023: 2Oct 2023: 0Nov 2023: 2Dec 2023: 22024Jan 2024: 1Feb 2024: 4Mar 2024: 2Apr 2024: 0May 2024: 0Jun 2024: 3Jul 2024: 2Aug 2024: 2Sep 2024: 2Oct 2024: 1Nov 2024: 0Dec 2024: 22025Jan 2025: 2Feb 2025: 1Mar 2025: 1Apr 2025: 2May 2025: 0Jun 2025: 1Jul 2025: 0Aug 2025: 1Sep 2025: 0Oct 2025: 0Nov 2025: 0Dec 2025: 02026Jan 2026: 0Feb 2026: 0Mar 2026: 0Apr 2026: 0May 2026: 0Jun 2026: 0Jul 2026: 0Aug 2026: 0

Reports by the month FDA received them. FDA releases MAUDE data monthly; reports can arrive months after an event, so the newest months grow in later releases.

By year received

07431,4862011: 1720112012: 6892013: 1,01320132014: 1,2392015: 1,46220152016: 1,4862017: 1,28420172018: 1,3312019: 1,17920192020: 9932021: 18620212022: 292023: 2920232024: 192025: 82025

Event type and report source

Event type, as classified on the report

Death0.8%84
Injury0.1%7
Malfunction99.1%10,866
Other0%5
Not given0%2

Who filed the report

Manufacturer report100%10,964
Voluntary report0%0
User facility report0%0
Distributor report0%0
Not given0%0

Grey bar: all 269,686 reports carrying product code MKJ. Event type is the filer's classification and is not verified by FDA.

Device problems coded

Device problem (FDA code)ReportsShareShare across product code
Device operates differently than expectedthe device behaved unexpectedly5,43849.6%11.8%
Failure of device to self-test3,37830.8%8.9%
Incorrect, inadequate or imprecise result or readings7967.3%1.3%
Device displays incorrect message2021.8%11.6%
Defective devicethe device was defective1731.6%1.2%
Failure to power up1371.2%13%
Therapeutic or diagnostic output failure1221.1%0.8%
Nonstandard device980.9%0.2%
Insufficient device problem information730.7%0.5%
Battery problema problem with the battery420.4%2.5%
Breakthe device broke410.4%1.4%
Premature discharge of battery410.4%1%
Protective measures problem390.4%0.2%
Device sensing problem340.3%0.7%
Noise, audible340.3%0.4%
Defective component310.3%0.6%
Device inoperablethe device could not be used240.2%1.9%
Computer operating system problem190.2%0.8%
Inaudible or unclear audible prompt/feedback190.2%0.3%
Defibrillation/stimulation problem170.2%3.2%

FDA's device problem codes as entered on the report; one report can carry several. Generic codes such as "no apparent adverse event" are left out.

Patient problems coded

Patient problem (FDA code)ReportsShare
No patient involvement1961.8%
Deaththe patient died; cause not stated by this term830.8%
Cardiac arrestthe heart stopped130.1%
Alteration in body temperature10%
Burn, thermal10%
Cardiopulmonary arrest10%
Chokingchoking10%
Electric shockan electric shock10%
Injurya physical injury10%
Loss of consciousnesspassing out10%

Patient problem codes are present mainly in reports filed since 2019 and are often blank.

In context

MeasureHeartstart OnsiteProduct code MKJAll MAUDE reports
Reports10,964269,68626,136,888
Share of that pool—4.1%0%
Classified as death, per 1,000 reports8179
Classified as injury0.1%0.7%36.2%
Classified as malfunction99.1%96.8%62.3%
Filed by the manufacturer100%99.3%94.9%

Shares are of reports, not of devices in use. FDA states that "MDR data alone cannot be used to establish rates of events, evaluate a change in event rates over time or compare event rates between devices. The number of reports cannot be interpreted or used in isolation to reach conclusions about the existence, severity, or frequency of problems associated with devices." It adds that the reporting system "has limitations, including the potential submission of incomplete, inaccurate, untimely, unverified, or biased data."

Other brands with product code MKJ

BrandReportsLatest 12 monthsClassified as death
M Series27,11242.3%
Heartstart Mrx18,59200.7%
HeartStart MRx -EMS Defibrillator16,166330.8%
Heart Start XL15,944950.9%
R Series Defibrillator15,39300.9%
X Series13,9831,6922.7%
HeartStart XL+ Defibrillator/Monitor13,1882100.4%
Aed Plus9,2254232.2%
Heartsine Samaritan 300p And Pad Pak8,19700.3%
E Series Defibrillator8,05201.5%
Lifepak R 15 Monitor/Defibrillator6,1174631.4%
Heartstart Frx5,97821.3%
Efficia Dfm1005,07600.6%
LIFEPAK 15 defibrillator/monitor4,7163691%
Lifeline4,8772,1170.4%

Ordered by report count for navigation only. FDA states that "MDR data alone cannot be used to establish rates of events, evaluate a change in event rates over time or compare event rates between devices. The number of reports cannot be interpreted or used in isolation to reach conclusions about the existence, severity, or frequency of problems associated with devices." It adds that the reporting system "has limitations, including the potential submission of incomplete, inaccurate, untimely, unverified, or biased data." FDA also states that "common products may have a higher number of adverse events due to the higher total number of people using the product."

Questions about Heartstart Onsite reports

How many FDA reports name Heartstart Onsite?

10,964 medical device reports in the openFDA MAUDE release of 28 Sep 2026, covering reports received through August 2026; 0 in the latest 12 months.

What kinds of events are reported?

malfunction (99.1%), death (0.8%) and injury (0.1%). "Event type" is how the report was classified when filed: death, injury, malfunction or other.

What device problems are coded?

device operates differently than expected (49.6%), failure of device to self-test (30.8%), incorrect, inadequate or imprecise result or readings (7.3%), device displays incorrect message (1.8%) and defective device (1.6%). These are FDA's device problem codes as entered on the report.

Who files these reports?

manufacturer reports (100%). Manufacturers and user facilities are required to report; voluntary reports come from health professionals and the public.

Do these reports show that Heartstart Onsite was at fault?

No. FDA states that "MDR data alone cannot be used to establish rates of events, evaluate a change in event rates over time or compare event rates between devices. The number of reports cannot be interpreted or used in isolation to reach conclusions about the existence, severity, or frequency of problems associated with devices." It adds that the reporting system "has limitations, including the potential submission of incomplete, inaccurate, untimely, unverified, or biased data." FDA adds that "a causal relationship cannot be established between product and reactions listed in a report."

How do I report a problem with a medical device?

Through FDA MedWatch (Form FDA 3500 for health professionals and consumers), or to the manufacturer. See the guide on how to report.

Where this comes from. Counts are built from the openFDA Device Adverse Event (MAUDE) bulk export released 28 Sep 2026, which holds reports FDA received through 31 Aug 2026. Brand, generic and manufacturer names are as written on the reports; product code names come from FDA's device classification. A report counts here when any device it lists carries this brand name after punctuation and capitalisation are normalised. No report narrative, lot number, patient detail or reporter identity is published. See the methodology and sources; FDA's record is authoritative, and corrections are handled within five working days.

Drug data (FAERS) through 30 Jun 2026; device data (MAUDE) through 31 Aug 2026. Not medical advice.