Reported Reactions

Devices › System, test, blood glucose, over the counter

Device brand name · Data management system

Precision Link: medical device reports filed with FDA

849 reports name it, 2007–2018. Manufacturer given most often on reports: Abbott Diabetes Care USA. Product code NBW.

849
device reports naming the brand
0% of all MAUDE reports · about 44 a year
0
reports, 12 months to August 2026
0 in the 12 months before
100%
classified as malfunction
90.4% across the product code
0%
classified as death, as reported
0 reports · not verified by FDA

849 medical device reports received by FDA name the brand "Precision Link" (data management system); the manufacturer given most often on reports is Abbott Diabetes Care USA; received from January 2007 to June 2018. Brand names are as the reporter or manufacturer wrote them, so one product can appear under several spellings.

0 reports arrived in the 12 months to August 2026, and none in the 12 months before. FDA releases MAUDE data monthly; reports can arrive months after an event, so the newest months grow in later releases. The event types recorded are malfunction (100%); across all system, test, blood glucose, over the counter reports (product code NBW) death is recorded in 0% and malfunction in 90.4%. Event type is the reporter's classification of the report, not a verified outcome.

The device problems coded most often are device displays incorrect message (62%), date/time-related software problem (53.1%) and use of incorrect control/treatment settings (17.6%). The patient problems coded most often are therapy/non-surgical treatment, additional, dizziness and hypoglycemia. FDA states that "MDR data alone cannot be used to establish rates of events, evaluate a change in event rates over time or compare event rates between devices. The number of reports cannot be interpreted or used in isolation to reach conclusions about the existence, severity, or frequency of problems associated with devices." It adds that the reporting system "has limitations, including the potential submission of incomplete, inaccurate, untimely, unverified, or biased data."

Reports by month, five years

No report naming Precision Link was received in the five years to August 2026; the latest was received in June 2018.

By year received

01613212007: 11020072008: 3212009: 19220092010: 732011: 2820112012: 252013: 2920132014: 242015: 2020152016: 182017: 620172018: 3

Event type and report source

Event type, as classified on the report

Death0%0
Injury0%0
Malfunction100%849
Other0%0
Not given0%0

Who filed the report

Manufacturer report100%849
Voluntary report0%0
User facility report0%0
Distributor report0%0
Not given0%0

Grey bar: all 431,760 reports carrying product code NBW. Event type is the filer's classification and is not verified by FDA.

Device problems coded

Device problem (FDA code)ReportsShareShare across product code
Device displays incorrect message52662%24%
Date/time-related software problem45153.1%0.1%
Use of incorrect control/treatment settings14917.6%0.9%
Self-activation or keying13916.4%0.3%
Device operates differently than expectedthe device behaved unexpectedly13115.4%4.4%
Incorrect, inadequate or imprecise result or readings333.9%5.6%
Computer software problema software problem313.7%0%
Incorrect or inadequate test results313.7%9.2%
Display or visual feedback problem192.2%0.5%
Improper or incorrect procedure or method91.1%0.4%
Programming issue70.8%0%
Device issuea problem with the device50.6%0.1%
No display/image50.6%2%
Application program problem40.5%0%
Data problem40.5%0.1%
Malfunction30.4%0.1%
Failure to calibrate20.2%0.1%
Program, failure to20.2%0%
Calibration error10.1%0%
Communication or transmission problemthe device could not communicate or transmit10.1%0%

FDA's device problem codes as entered on the report; one report can carry several. Generic codes such as "no apparent adverse event" are left out.

Patient problems coded

Patient problem (FDA code)ReportsShare
Therapy/non-surgical treatment, additional50.6%
Dizzinesslight-headedness or unsteadiness40.5%
Hypoglycemialow blood sugar30.4%
Sweating30.4%
Blurred vision20.2%
Headachehead pain20.2%
Shaking/tremors20.2%
Ambulation or postural difficulties10.1%
Breathing difficulties10.1%
Chillschills or shivering10.1%
Complaint, ill-defined10.1%
Fainting10.1%
Fatiguetiredness10.1%
Hospitalization required10.1%
Nauseafeeling sick10.1%

Patient problem codes are present mainly in reports filed since 2019 and are often blank.

In context

MeasurePrecision LinkProduct code NBWAll MAUDE reports
Reports849431,76026,136,888
Share of that pool—0.2%0%
Classified as death, per 1,000 reports009
Classified as injury0%8.8%36.2%
Classified as malfunction100%90.4%62.3%
Filed by the manufacturer100%99.3%94.9%

Shares are of reports, not of devices in use. FDA states that "MDR data alone cannot be used to establish rates of events, evaluate a change in event rates over time or compare event rates between devices. The number of reports cannot be interpreted or used in isolation to reach conclusions about the existence, severity, or frequency of problems associated with devices." It adds that the reporting system "has limitations, including the potential submission of incomplete, inaccurate, untimely, unverified, or biased data."

Other brands with product code NBW

BrandReportsLatest 12 monthsClassified as death
Ot Verio Iq Meter93,04100%
Ot Verio2 Meter45,29400%
Ot Ping Meter38,81700%
Ot Ultralink Meter26,21700%
Ot Verio Flex Meter13,50300%
Precision Xtra11,69660.1%
FreeStyle Lite12,2444300%
FreeStyle Freedom Lite11,0286940%
Neo Meter Optium FreeStyle10,6911320%
FreeStyle Precision Neo10,407350%
Ot Verio Pro Meter6,71600%
Ot Verio Test Strips6,35100%
One Touch Ultralink Meter5,99400%
Ot Ultra2 Meter5,14200%
Ot Ping Enhanced Meter5,08000%

Ordered by report count for navigation only. FDA states that "MDR data alone cannot be used to establish rates of events, evaluate a change in event rates over time or compare event rates between devices. The number of reports cannot be interpreted or used in isolation to reach conclusions about the existence, severity, or frequency of problems associated with devices." It adds that the reporting system "has limitations, including the potential submission of incomplete, inaccurate, untimely, unverified, or biased data." FDA also states that "common products may have a higher number of adverse events due to the higher total number of people using the product."

Questions about Precision Link reports

How many FDA reports name Precision Link?

849 medical device reports in the openFDA MAUDE release of 28 Sep 2026, covering reports received through August 2026; 0 in the latest 12 months.

What kinds of events are reported?

malfunction (100%). "Event type" is how the report was classified when filed: death, injury, malfunction or other.

What device problems are coded?

device displays incorrect message (62%), date/time-related software problem (53.1%), use of incorrect control/treatment settings (17.6%), self-activation or keying (16.4%) and device operates differently than expected (15.4%). These are FDA's device problem codes as entered on the report.

Who files these reports?

manufacturer reports (100%). Manufacturers and user facilities are required to report; voluntary reports come from health professionals and the public.

Do these reports show that Precision Link was at fault?

No. FDA states that "MDR data alone cannot be used to establish rates of events, evaluate a change in event rates over time or compare event rates between devices. The number of reports cannot be interpreted or used in isolation to reach conclusions about the existence, severity, or frequency of problems associated with devices." It adds that the reporting system "has limitations, including the potential submission of incomplete, inaccurate, untimely, unverified, or biased data." FDA adds that "a causal relationship cannot be established between product and reactions listed in a report."

How do I report a problem with a medical device?

Through FDA MedWatch (Form FDA 3500 for health professionals and consumers), or to the manufacturer. See the guide on how to report.

Where this comes from. Counts are built from the openFDA Device Adverse Event (MAUDE) bulk export released 28 Sep 2026, which holds reports FDA received through 31 Aug 2026. Brand, generic and manufacturer names are as written on the reports; product code names come from FDA's device classification. A report counts here when any device it lists carries this brand name after punctuation and capitalisation are normalised. No report narrative, lot number, patient detail or reporter identity is published. See the methodology and sources; FDA's record is authoritative, and corrections are handled within five working days.

Drug data (FAERS) through 30 Jun 2026; device data (MAUDE) through 31 Aug 2026. Not medical advice.