Reported Reactions

Devices › System, test, blood glucose, over the counter

Device brand name · Blood glucose monitoring system

Neo Meter Optium FreeStyle: medical device reports filed with FDA

10,691 reports name it, 2020–2026. Manufacturer given most often on reports: Abbott Diabetes Care. Product code NBW.

10,691
device reports naming the brand
0% of all MAUDE reports · about 1,759 a year
132
reports, 12 months to August 2026
1,471 in the 12 months before
99.9%
classified as malfunction
90.4% across the product code
0%
classified as death, as reported
0 reports · not verified by FDA

10,691 medical device reports received by FDA name the brand "Neo Meter Optium FreeStyle" (blood glucose monitoring system); the manufacturer given most often on reports is Abbott Diabetes Care; received from June 2020 to August 2026. Brand names are as the reporter or manufacturer wrote them, so one product can appear under several spellings.

132 reports arrived in the 12 months to August 2026, down 91% from 1,471 in the 12 months before. FDA releases MAUDE data monthly; reports can arrive months after an event, so the newest months grow in later releases. The event types recorded are malfunction (99.9%) and injury (0.1%); across all system, test, blood glucose, over the counter reports (product code NBW) death is recorded in 0% and malfunction in 90.4%. Event type is the reporter's classification of the report, not a verified outcome.

The device problems coded most often are failure to power up (99.3%), incorrect, inadequate or imprecise result or readings (0.6%) and high readings (0%). The patient problems coded most often are hyperglycemia, loss of consciousness and dizziness. FDA states that "MDR data alone cannot be used to establish rates of events, evaluate a change in event rates over time or compare event rates between devices. The number of reports cannot be interpreted or used in isolation to reach conclusions about the existence, severity, or frequency of problems associated with devices." It adds that the reporting system "has limitations, including the potential submission of incomplete, inaccurate, untimely, unverified, or biased data."

Reports by month, five years

0131262Sep 2021: 177Oct 2021: 248Nov 2021: 212Dec 2021: 2622022Jan 2022: 227Feb 2022: 196Mar 2022: 203Apr 2022: 155May 2022: 189Jun 2022: 191Jul 2022: 173Aug 2022: 155Sep 2022: 213Oct 2022: 222Nov 2022: 212Dec 2022: 2542023Jan 2023: 236Feb 2023: 230Mar 2023: 214Apr 2023: 142May 2023: 206Jun 2023: 196Jul 2023: 138Aug 2023: 172Sep 2023: 160Oct 2023: 173Nov 2023: 222Dec 2023: 2232024Jan 2024: 253Feb 2024: 174Mar 2024: 131Apr 2024: 237May 2024: 206Jun 2024: 119Jul 2024: 184Aug 2024: 141Sep 2024: 178Oct 2024: 206Nov 2024: 187Dec 2024: 2092025Jan 2025: 202Feb 2025: 161Mar 2025: 124Apr 2025: 41May 2025: 85Jun 2025: 42Jul 2025: 32Aug 2025: 4Sep 2025: 3Oct 2025: 10Nov 2025: 0Dec 2025: 222026Jan 2026: 34Feb 2026: 12Mar 2026: 1Apr 2026: 8May 2026: 10Jun 2026: 12Jul 2026: 16Aug 2026: 4

Reports by the month FDA received them. FDA releases MAUDE data monthly; reports can arrive months after an event, so the newest months grow in later releases.

By year received

01,1952,3902020: 64020202021: 2,30120212022: 2,39020222023: 2,31220232024: 2,22520242025: 72620252026: 972026

Event type and report source

Event type, as classified on the report

Death0%0
Injury0.1%10
Malfunction99.9%10,681
Other0%0
Not given0%0

Who filed the report

Manufacturer report100%10,691
Voluntary report0%0
User facility report0%0
Distributor report0%0
Not given0%0

Grey bar: all 431,760 reports carrying product code NBW. Event type is the filer's classification and is not verified by FDA.

Device problems coded

Device problem (FDA code)ReportsShareShare across product code
Failure to power up10,62199.3%19.5%
Incorrect, inadequate or imprecise result or readings690.6%5.6%
High readingsreadings were too high40%1.1%
Unable to obtain readings40%0.6%
Defective devicethe device was defective20%0.1%
No device output20%0.1%
Power problem20%0.1%
Battery problema problem with the battery10%1.9%
Image display error/artifact10%0.6%
No display/image10%2%

FDA's device problem codes as entered on the report; one report can carry several. Generic codes such as "no apparent adverse event" are left out.

Patient problems coded

Patient problem (FDA code)ReportsShare
Hyperglycemiahigh blood sugar40%
Loss of consciousnesspassing out40%
Dizzinesslight-headedness or unsteadiness30%
Convulsion/seizure10%
Hypoglycemialow blood sugar10%
Weakness10%

Patient problem codes are present mainly in reports filed since 2019 and are often blank.

In context

MeasureNeo Meter Optium FreeStyleProduct code NBWAll MAUDE reports
Reports10,691431,76026,136,888
Share of that pool—2.5%0%
Classified as death, per 1,000 reports009
Classified as injury0.1%8.8%36.2%
Classified as malfunction99.9%90.4%62.3%
Filed by the manufacturer100%99.3%94.9%

Shares are of reports, not of devices in use. FDA states that "MDR data alone cannot be used to establish rates of events, evaluate a change in event rates over time or compare event rates between devices. The number of reports cannot be interpreted or used in isolation to reach conclusions about the existence, severity, or frequency of problems associated with devices." It adds that the reporting system "has limitations, including the potential submission of incomplete, inaccurate, untimely, unverified, or biased data."

Other brands with product code NBW

BrandReportsLatest 12 monthsClassified as death
Ot Verio Iq Meter93,04100%
Ot Verio2 Meter45,29400%
Ot Ping Meter38,81700%
Ot Ultralink Meter26,21700%
Ot Verio Flex Meter13,50300%
Precision Xtra11,69660.1%
FreeStyle Lite12,2444300%
FreeStyle Freedom Lite11,0286940%
FreeStyle Precision Neo10,407350%
Ot Verio Pro Meter6,71600%
Ot Verio Test Strips6,35100%
One Touch Ultralink Meter5,99400%
Ot Ultra2 Meter5,14200%
Ot Ping Enhanced Meter5,08000%
One Touch Ping Meter4,36000%

Ordered by report count for navigation only. FDA states that "MDR data alone cannot be used to establish rates of events, evaluate a change in event rates over time or compare event rates between devices. The number of reports cannot be interpreted or used in isolation to reach conclusions about the existence, severity, or frequency of problems associated with devices." It adds that the reporting system "has limitations, including the potential submission of incomplete, inaccurate, untimely, unverified, or biased data." FDA also states that "common products may have a higher number of adverse events due to the higher total number of people using the product."

Questions about Neo Meter Optium FreeStyle reports

How many FDA reports name Neo Meter Optium FreeStyle?

10,691 medical device reports in the openFDA MAUDE release of 28 Sep 2026, covering reports received through August 2026; 132 in the latest 12 months.

What kinds of events are reported?

malfunction (99.9%) and injury (0.1%). "Event type" is how the report was classified when filed: death, injury, malfunction or other.

What device problems are coded?

failure to power up (99.3%), incorrect, inadequate or imprecise result or readings (0.6%), high readings (0%), unable to obtain readings (0%) and defective device (0%). These are FDA's device problem codes as entered on the report.

Who files these reports?

manufacturer reports (100%). Manufacturers and user facilities are required to report; voluntary reports come from health professionals and the public.

Do these reports show that Neo Meter Optium FreeStyle was at fault?

No. FDA states that "MDR data alone cannot be used to establish rates of events, evaluate a change in event rates over time or compare event rates between devices. The number of reports cannot be interpreted or used in isolation to reach conclusions about the existence, severity, or frequency of problems associated with devices." It adds that the reporting system "has limitations, including the potential submission of incomplete, inaccurate, untimely, unverified, or biased data." FDA adds that "a causal relationship cannot be established between product and reactions listed in a report."

How do I report a problem with a medical device?

Through FDA MedWatch (Form FDA 3500 for health professionals and consumers), or to the manufacturer. See the guide on how to report.

Where this comes from. Counts are built from the openFDA Device Adverse Event (MAUDE) bulk export released 28 Sep 2026, which holds reports FDA received through 31 Aug 2026. Brand, generic and manufacturer names are as written on the reports; product code names come from FDA's device classification. A report counts here when any device it lists carries this brand name after punctuation and capitalisation are normalised. No report narrative, lot number, patient detail or reporter identity is published. See the methodology and sources; FDA's record is authoritative, and corrections are handled within five working days.

Drug data (FAERS) through 30 Jun 2026; device data (MAUDE) through 31 Aug 2026. Not medical advice.