Reported Reactions

Devices › Automated external defibrillators (non-wearable)

Device brand name · Automated external defibrillators non-wearable

PHILIPS HeartStart FRx: medical device reports filed with FDA

474 reports name it, 2023–2026. Manufacturer given most often on reports: Philips North America. Product code MKJ.

474
device reports naming the brand
0% of all MAUDE reports · about 150 a year
301
reports, 12 months to August 2026
149 in the 12 months before
97.3%
classified as malfunction
96.8% across the product code
1.3%
classified as death, as reported
6 reports · not verified by FDA

474 medical device reports received by FDA name the brand "PHILIPS HeartStart FRx" (automated external defibrillators non-wearable); the manufacturer given most often on reports is Philips North America; received from May 2023 to August 2026. Brand names are as the reporter or manufacturer wrote them, so one product can appear under several spellings.

301 reports arrived in the 12 months to August 2026, up 102% from 149 in the 12 months before. FDA releases MAUDE data monthly; reports can arrive months after an event, so the newest months grow in later releases. The event types recorded are malfunction (97.3%), injury (1.5%) and death (1.3%); across all automated external defibrillators (non-wearable) reports (product code MKJ) death is recorded in 1.7% and malfunction in 96.8%. Event type is the reporter's classification of the report, not a verified outcome.

The device problems coded most often are failure of device to self-test (67.7%), failure to power up (11%) and failure to run on battery (5.9%). The patient problems coded most often are cardiac arrest and superficial (first degree) burn. FDA states that "MDR data alone cannot be used to establish rates of events, evaluate a change in event rates over time or compare event rates between devices. The number of reports cannot be interpreted or used in isolation to reach conclusions about the existence, severity, or frequency of problems associated with devices." It adds that the reporting system "has limitations, including the potential submission of incomplete, inaccurate, untimely, unverified, or biased data."

Reports by month, five years

01734Sep 2021: 0Oct 2021: 0Nov 2021: 0Dec 2021: 02022Jan 2022: 0Feb 2022: 0Mar 2022: 0Apr 2022: 0May 2022: 0Jun 2022: 0Jul 2022: 0Aug 2022: 0Sep 2022: 0Oct 2022: 0Nov 2022: 0Dec 2022: 02023Jan 2023: 0Feb 2023: 0Mar 2023: 0Apr 2023: 0May 2023: 1Jun 2023: 0Jul 2023: 3Aug 2023: 0Sep 2023: 0Oct 2023: 0Nov 2023: 2Dec 2023: 32024Jan 2024: 2Feb 2024: 1Mar 2024: 1Apr 2024: 2May 2024: 1Jun 2024: 2Jul 2024: 1Aug 2024: 5Sep 2024: 3Oct 2024: 5Nov 2024: 4Dec 2024: 12025Jan 2025: 6Feb 2025: 3Mar 2025: 6Apr 2025: 5May 2025: 20Jun 2025: 29Jul 2025: 34Aug 2025: 33Sep 2025: 30Oct 2025: 28Nov 2025: 24Dec 2025: 342026Jan 2026: 21Feb 2026: 26Mar 2026: 23Apr 2026: 20May 2026: 26Jun 2026: 18Jul 2026: 28Aug 2026: 23

Reports by the month FDA received them. FDA releases MAUDE data monthly; reports can arrive months after an event, so the newest months grow in later releases.

By year received

01262522023: 920232024: 2820242025: 25220252026: 1852026

Event type and report source

Event type, as classified on the report

Death1.3%6
Injury1.5%7
Malfunction97.3%461
Other0%0
Not given0%0

Who filed the report

Manufacturer report100%474
Voluntary report0%0
User facility report0%0
Distributor report0%0
Not given0%0

Grey bar: all 269,686 reports carrying product code MKJ. Event type is the filer's classification and is not verified by FDA.

Device problems coded

Device problem (FDA code)ReportsShareShare across product code
Failure of device to self-test32167.7%8.9%
Failure to power up5211%13%
Failure to run on battery285.9%0.1%
Device alarm system102.1%0.2%
Premature discharge of battery102.1%1%
Battery problema problem with the battery81.7%2.5%
No visual prompts/feedback81.7%0%
Failure to deliver shock/stimulation71.5%1.8%
Material integrity problema problem with the device material71.5%0.1%
Inaudible or unclear audible prompt/feedback40.8%0.3%
Electrical /electronic property probleman electrical or electronic problem20.4%1.9%
Failure to analyze signal20.4%0.5%
Fire20.4%0%
No audible prompt/feedback20.4%0.5%
Device handling problem10.2%0%
Inappropriate audible prompt/feedback10.2%0.2%
Loose or intermittent connection10.2%0.2%
Material split, cut or torn10.2%0.1%
Power problem10.2%1%

FDA's device problem codes as entered on the report; one report can carry several. Generic codes such as "no apparent adverse event" are left out.

Patient problems coded

Patient problem (FDA code)ReportsShare
Cardiac arrestthe heart stopped112.3%
Superficial (first degree) burn10.2%

Patient problem codes are present mainly in reports filed since 2019 and are often blank.

In context

MeasurePHILIPS HeartStart FRxProduct code MKJAll MAUDE reports
Reports474269,68626,136,888
Share of that pool—0.2%0%
Classified as death, per 1,000 reports13179
Classified as injury1.5%0.7%36.2%
Classified as malfunction97.3%96.8%62.3%
Filed by the manufacturer100%99.3%94.9%

Shares are of reports, not of devices in use. FDA states that "MDR data alone cannot be used to establish rates of events, evaluate a change in event rates over time or compare event rates between devices. The number of reports cannot be interpreted or used in isolation to reach conclusions about the existence, severity, or frequency of problems associated with devices." It adds that the reporting system "has limitations, including the potential submission of incomplete, inaccurate, untimely, unverified, or biased data."

Other brands with product code MKJ

BrandReportsLatest 12 monthsClassified as death
M Series27,11242.3%
Heartstart Mrx18,59200.7%
HeartStart MRx -EMS Defibrillator16,166330.8%
Heart Start XL15,944950.9%
R Series Defibrillator15,39300.9%
X Series13,9831,6922.7%
HeartStart XL+ Defibrillator/Monitor13,1882100.4%
Heartstart Onsite10,96400.8%
Aed Plus9,2254232.2%
Heartsine Samaritan 300p And Pad Pak8,19700.3%
E Series Defibrillator8,05201.5%
Lifepak R 15 Monitor/Defibrillator6,1174631.4%
Heartstart Frx5,97821.3%
Efficia Dfm1005,07600.6%
LIFEPAK 15 defibrillator/monitor4,7163691%

Ordered by report count for navigation only. FDA states that "MDR data alone cannot be used to establish rates of events, evaluate a change in event rates over time or compare event rates between devices. The number of reports cannot be interpreted or used in isolation to reach conclusions about the existence, severity, or frequency of problems associated with devices." It adds that the reporting system "has limitations, including the potential submission of incomplete, inaccurate, untimely, unverified, or biased data." FDA also states that "common products may have a higher number of adverse events due to the higher total number of people using the product."

Questions about PHILIPS HeartStart FRx reports

How many FDA reports name PHILIPS HeartStart FRx?

474 medical device reports in the openFDA MAUDE release of 28 Sep 2026, covering reports received through August 2026; 301 in the latest 12 months.

What kinds of events are reported?

malfunction (97.3%), injury (1.5%) and death (1.3%). "Event type" is how the report was classified when filed: death, injury, malfunction or other.

What device problems are coded?

failure of device to self-test (67.7%), failure to power up (11%), failure to run on battery (5.9%), device alarm system (2.1%) and premature discharge of battery (2.1%). These are FDA's device problem codes as entered on the report.

Who files these reports?

manufacturer reports (100%). Manufacturers and user facilities are required to report; voluntary reports come from health professionals and the public.

Do these reports show that PHILIPS HeartStart FRx was at fault?

No. FDA states that "MDR data alone cannot be used to establish rates of events, evaluate a change in event rates over time or compare event rates between devices. The number of reports cannot be interpreted or used in isolation to reach conclusions about the existence, severity, or frequency of problems associated with devices." It adds that the reporting system "has limitations, including the potential submission of incomplete, inaccurate, untimely, unverified, or biased data." FDA adds that "a causal relationship cannot be established between product and reactions listed in a report."

How do I report a problem with a medical device?

Through FDA MedWatch (Form FDA 3500 for health professionals and consumers), or to the manufacturer. See the guide on how to report.

Where this comes from. Counts are built from the openFDA Device Adverse Event (MAUDE) bulk export released 28 Sep 2026, which holds reports FDA received through 31 Aug 2026. Brand, generic and manufacturer names are as written on the reports; product code names come from FDA's device classification. A report counts here when any device it lists carries this brand name after punctuation and capitalisation are normalised. No report narrative, lot number, patient detail or reporter identity is published. See the methodology and sources; FDA's record is authoritative, and corrections are handled within five working days.

Drug data (FAERS) through 30 Jun 2026; device data (MAUDE) through 31 Aug 2026. Not medical advice.