Reported Reactions

Devices › System, test, blood glucose, over the counter

Device brand name · Glucose monitoring sys/kit

One Touch Ping Meter: medical device reports filed with FDA

4,360 reports name it, 2008–2010. Manufacturer given most often on reports: Lifescan. Product code NBW.

4,360
device reports naming the brand
0% of all MAUDE reports · about 243 a year
0
reports, 12 months to August 2026
0 in the 12 months before
98.7%
classified as malfunction
90.4% across the product code
0%
classified as death, as reported
0 reports · not verified by FDA

4,360 medical device reports received by FDA name the brand "One Touch Ping Meter" (glucose monitoring sys/kit); the manufacturer given most often on reports is Lifescan; received from August 2008 to July 2010. Brand names are as the reporter or manufacturer wrote them, so one product can appear under several spellings.

0 reports arrived in the 12 months to August 2026, and none in the 12 months before. FDA releases MAUDE data monthly; reports can arrive months after an event, so the newest months grow in later releases. The event types recorded are malfunction (98.7%) and injury (1.3%); across all system, test, blood glucose, over the counter reports (product code NBW) death is recorded in 0% and malfunction in 90.4%. Event type is the reporter's classification of the report, not a verified outcome.

The device problems coded most often are poor quality image (31.3%), device displays incorrect message (28.3%) and failure to power up (9.1%). The patient problems coded most often are hypoglycemia, shaking/tremors and hyperglycemia. FDA states that "MDR data alone cannot be used to establish rates of events, evaluate a change in event rates over time or compare event rates between devices. The number of reports cannot be interpreted or used in isolation to reach conclusions about the existence, severity, or frequency of problems associated with devices." It adds that the reporting system "has limitations, including the potential submission of incomplete, inaccurate, untimely, unverified, or biased data."

Reports by month, five years

No report naming One Touch Ping Meter was received in the five years to August 2026; the latest was received in July 2010.

By year received

01,2792,5582008: 25020082009: 2,55820092010: 1,5522010

Event type and report source

Event type, as classified on the report

Death0%0
Injury1.3%57
Malfunction98.7%4,302
Other0%0
Not given0%1

Who filed the report

Manufacturer report100%4,360
Voluntary report0%0
User facility report0%0
Distributor report0%0
Not given0%0

Grey bar: all 431,760 reports carrying product code NBW. Event type is the filer's classification and is not verified by FDA.

Device problems coded

Device problem (FDA code)ReportsShareShare across product code
Poor quality image1,36431.3%1.5%
Device displays incorrect message1,23428.3%24%
Failure to power up3989.1%19.5%
Crackthe device cracked3087.1%0.8%
Replace1914.4%3.8%
Breakthe device broke1904.4%0.4%
Loss of powerthe device lost power1282.9%3.5%
No display/image1112.5%2%
Inappropriate audible prompt/feedback781.8%0.5%
Incorrect or inadequate test results721.7%9.2%
Image resolution poor711.6%0.2%
Device operates differently than expectedthe device behaved unexpectedly591.4%4.4%
High test results591.4%6.2%
Device inoperablethe device could not be used340.8%0.5%
Device issuea problem with the device330.8%0.1%
Battery problema problem with the battery240.6%1.9%
Low test results200.5%2.5%
Display or visual feedback problem170.4%0.5%
Difficult or delayed activation150.3%0%
Sticking140.3%0.5%

FDA's device problem codes as entered on the report; one report can carry several. Generic codes such as "no apparent adverse event" are left out.

Patient problems coded

Patient problem (FDA code)ReportsShare
Hypoglycemialow blood sugar390.9%
Shaking/tremors360.8%
Hyperglycemiahigh blood sugar220.5%
Sweating170.4%
Fatiguetiredness120.3%
Headachehead pain120.3%
Overdosea dose above the recommended amount120.3%
Confusion/ disorientation110.3%
Dizzinesslight-headedness or unsteadiness100.2%
Anxietyanxiety90.2%
Nauseafeeling sick90.2%
Elevated ketones/ diabetic ketoacidosis60.1%
Irritabilityirritability60.1%
Urinary frequency / polyuria50.1%
Weakness50.1%

Patient problem codes are present mainly in reports filed since 2019 and are often blank.

In context

MeasureOne Touch Ping MeterProduct code NBWAll MAUDE reports
Reports4,360431,76026,136,888
Share of that pool—1%0%
Classified as death, per 1,000 reports009
Classified as injury1.3%8.8%36.2%
Classified as malfunction98.7%90.4%62.3%
Filed by the manufacturer100%99.3%94.9%

Shares are of reports, not of devices in use. FDA states that "MDR data alone cannot be used to establish rates of events, evaluate a change in event rates over time or compare event rates between devices. The number of reports cannot be interpreted or used in isolation to reach conclusions about the existence, severity, or frequency of problems associated with devices." It adds that the reporting system "has limitations, including the potential submission of incomplete, inaccurate, untimely, unverified, or biased data."

Other brands with product code NBW

BrandReportsLatest 12 monthsClassified as death
Ot Verio Iq Meter93,04100%
Ot Verio2 Meter45,29400%
Ot Ping Meter38,81700%
Ot Ultralink Meter26,21700%
Ot Verio Flex Meter13,50300%
Precision Xtra11,69660.1%
FreeStyle Lite12,2444300%
FreeStyle Freedom Lite11,0286940%
Neo Meter Optium FreeStyle10,6911320%
FreeStyle Precision Neo10,407350%
Ot Verio Pro Meter6,71600%
Ot Verio Test Strips6,35100%
One Touch Ultralink Meter5,99400%
Ot Ultra2 Meter5,14200%
Ot Ping Enhanced Meter5,08000%

Ordered by report count for navigation only. FDA states that "MDR data alone cannot be used to establish rates of events, evaluate a change in event rates over time or compare event rates between devices. The number of reports cannot be interpreted or used in isolation to reach conclusions about the existence, severity, or frequency of problems associated with devices." It adds that the reporting system "has limitations, including the potential submission of incomplete, inaccurate, untimely, unverified, or biased data." FDA also states that "common products may have a higher number of adverse events due to the higher total number of people using the product."

Questions about One Touch Ping Meter reports

How many FDA reports name One Touch Ping Meter?

4,360 medical device reports in the openFDA MAUDE release of 28 Sep 2026, covering reports received through August 2026; 0 in the latest 12 months.

What kinds of events are reported?

malfunction (98.7%) and injury (1.3%). "Event type" is how the report was classified when filed: death, injury, malfunction or other.

What device problems are coded?

poor quality image (31.3%), device displays incorrect message (28.3%), failure to power up (9.1%), crack (7.1%) and replace (4.4%). These are FDA's device problem codes as entered on the report.

Who files these reports?

manufacturer reports (100%). Manufacturers and user facilities are required to report; voluntary reports come from health professionals and the public.

Do these reports show that One Touch Ping Meter was at fault?

No. FDA states that "MDR data alone cannot be used to establish rates of events, evaluate a change in event rates over time or compare event rates between devices. The number of reports cannot be interpreted or used in isolation to reach conclusions about the existence, severity, or frequency of problems associated with devices." It adds that the reporting system "has limitations, including the potential submission of incomplete, inaccurate, untimely, unverified, or biased data." FDA adds that "a causal relationship cannot be established between product and reactions listed in a report."

How do I report a problem with a medical device?

Through FDA MedWatch (Form FDA 3500 for health professionals and consumers), or to the manufacturer. See the guide on how to report.

Where this comes from. Counts are built from the openFDA Device Adverse Event (MAUDE) bulk export released 28 Sep 2026, which holds reports FDA received through 31 Aug 2026. Brand, generic and manufacturer names are as written on the reports; product code names come from FDA's device classification. A report counts here when any device it lists carries this brand name after punctuation and capitalisation are normalised. No report narrative, lot number, patient detail or reporter identity is published. See the methodology and sources; FDA's record is authoritative, and corrections are handled within five working days.

Drug data (FAERS) through 30 Jun 2026; device data (MAUDE) through 31 Aug 2026. Not medical advice.