Reported Reactions

Devices › Automated external defibrillators (non-wearable)

Device brand name · Defibrillator

Heartstart Mrx-Ems Defibrillator: medical device reports filed with FDA

1,755 reports name it, 2007–2015. Manufacturer given most often on reports: Philips Medical Systems. Product code MKJ.

1,755
device reports naming the brand
0% of all MAUDE reports · about 94 a year
0
reports, 12 months to August 2026
0 in the 12 months before
96%
classified as malfunction
96.8% across the product code
3.6%
classified as death, as reported
64 reports · not verified by FDA

FDA's MAUDE database holds 1,755 reports that name the brand "Heartstart Mrx-Ems Defibrillator" (defibrillator), received between November 2007 and December 2015; the manufacturer given most often on reports is Philips Medical Systems. Spellings of one product vary from report to report.

0 reports arrived in the 12 months to August 2026, and none in the 12 months before. FDA releases MAUDE data monthly; reports can arrive months after an event, so the newest months grow in later releases. The event types recorded are malfunction (96%), death (3.6%) and injury (0.2%); across all automated external defibrillators (non-wearable) reports (product code MKJ) death is recorded in 1.7% and malfunction in 96.8%. Event type is the reporter's classification of the report, not a verified outcome.

The device problems coded most often are device operates differently than expected (25.3%), device displays incorrect message (11.9%) and failure to power up (6.3%). The patient problems coded most often are no patient involvement, death and cardiac arrest. FDA states that "MDR data alone cannot be used to establish rates of events, evaluate a change in event rates over time or compare event rates between devices. The number of reports cannot be interpreted or used in isolation to reach conclusions about the existence, severity, or frequency of problems associated with devices." It adds that the reporting system "has limitations, including the potential submission of incomplete, inaccurate, untimely, unverified, or biased data."

Reports by month, five years

No report naming Heartstart Mrx-Ems Defibrillator was received in the five years to August 2026; the latest was received in December 2015.

By year received

02124232007: 1220072008: 6620082009: 14620092010: 16520102011: 16720112012: 26720122013: 37420132014: 42320142015: 1352015

Event type and report source

Event type, as classified on the report

Death3.6%64
Injury0.2%4
Malfunction96%1,684
Other0.1%2
Not given0.1%1

Who filed the report

Manufacturer report100%1,755
Voluntary report0%0
User facility report0%0
Distributor report0%0
Not given0%0

Grey bar: all 269,686 reports carrying product code MKJ. Event type is the filer's classification and is not verified by FDA.

Device problems coded

Device problem (FDA code)ReportsShareShare across product code
Device operates differently than expectedthe device behaved unexpectedly44425.3%11.8%
Device displays incorrect message20811.9%11.6%
Failure to power up1116.3%13%
Failure to sense1035.9%0.7%
Failure to read input signal844.8%0.4%
Loss of powerthe device lost power834.7%1.6%
No display/image714%4.2%
Device inoperablethe device could not be used693.9%1.9%
Failure to charge583.3%2.5%
Battery problema problem with the battery523%2.5%
Device sensing problem412.3%0.7%
Breakthe device broke372.1%1.4%
Defibrillation/stimulation problem362.1%3.2%
Failure to discharge321.8%1.6%
Computer operating system problem251.4%0.8%
Device stops intermittentlythe device stopped now and then251.4%0.3%
Pacing problem231.3%1.2%
Self-activation or keying231.3%3%
Application interface becomes non-functional or program exits abnormally221.3%0.2%
Bent211.2%0.1%

FDA's device problem codes as entered on the report; one report can carry several. Generic codes such as "no apparent adverse event" are left out.

Patient problems coded

Patient problem (FDA code)ReportsShare
No patient involvement69039.3%
Deaththe patient died; cause not stated by this term734.2%
Cardiac arrestthe heart stopped70.4%
Skin tears40.2%
Bone fracture(s)20.1%
Abrasion10.1%
Appropriate clinical signs, symptoms and conditions term/code not available10.1%
Elevated ketones/ diabetic ketoacidosis10.1%
Head injurya head injury10.1%
Laceration(s)10.1%
Loss of consciousnesspassing out10.1%
Loss of pulse10.1%
Shockshock, a collapse of the circulation10.1%
Skin discoloration10.1%
Tissue damage10.1%

Patient problem codes are present mainly in reports filed since 2019 and are often blank.

In context

MeasureHeartstart Mrx-Ems DefibrillatorProduct code MKJAll MAUDE reports
Reports1,755269,68626,136,888
Share of that pool—0.7%0%
Classified as death, per 1,000 reports36179
Classified as injury0.2%0.7%36.2%
Classified as malfunction96%96.8%62.3%
Filed by the manufacturer100%99.3%94.9%

Shares are of reports, not of devices in use. FDA states that "MDR data alone cannot be used to establish rates of events, evaluate a change in event rates over time or compare event rates between devices. The number of reports cannot be interpreted or used in isolation to reach conclusions about the existence, severity, or frequency of problems associated with devices." It adds that the reporting system "has limitations, including the potential submission of incomplete, inaccurate, untimely, unverified, or biased data."

Other brands with product code MKJ

BrandReportsLatest 12 monthsClassified as death
M Series27,11242.3%
Heartstart Mrx18,59200.7%
HeartStart MRx -EMS Defibrillator16,166330.8%
Heart Start XL15,944950.9%
R Series Defibrillator15,39300.9%
X Series13,9831,6922.7%
HeartStart XL+ Defibrillator/Monitor13,1882100.4%
Heartstart Onsite10,96400.8%
Aed Plus9,2254232.2%
Heartsine Samaritan 300p And Pad Pak8,19700.3%
E Series Defibrillator8,05201.5%
Lifepak R 15 Monitor/Defibrillator6,1174631.4%
Heartstart Frx5,97821.3%
Efficia Dfm1005,07600.6%
LIFEPAK 15 defibrillator/monitor4,7163691%

Ordered by report count for navigation only. FDA states that "MDR data alone cannot be used to establish rates of events, evaluate a change in event rates over time or compare event rates between devices. The number of reports cannot be interpreted or used in isolation to reach conclusions about the existence, severity, or frequency of problems associated with devices." It adds that the reporting system "has limitations, including the potential submission of incomplete, inaccurate, untimely, unverified, or biased data." FDA also states that "common products may have a higher number of adverse events due to the higher total number of people using the product."

Questions about Heartstart Mrx-Ems Defibrillator reports

How many FDA reports name Heartstart Mrx-Ems Defibrillator?

1,755 medical device reports in the openFDA MAUDE release of 28 Sep 2026, covering reports received through August 2026; 0 in the latest 12 months.

What kinds of events are reported?

malfunction (96%), death (3.6%) and injury (0.2%). "Event type" is how the report was classified when filed: death, injury, malfunction or other.

What device problems are coded?

device operates differently than expected (25.3%), device displays incorrect message (11.9%), failure to power up (6.3%), failure to sense (5.9%) and failure to read input signal (4.8%). These are FDA's device problem codes as entered on the report.

Who files these reports?

manufacturer reports (100%). Manufacturers and user facilities are required to report; voluntary reports come from health professionals and the public.

Do these reports show that Heartstart Mrx-Ems Defibrillator was at fault?

No. FDA states that "MDR data alone cannot be used to establish rates of events, evaluate a change in event rates over time or compare event rates between devices. The number of reports cannot be interpreted or used in isolation to reach conclusions about the existence, severity, or frequency of problems associated with devices." It adds that the reporting system "has limitations, including the potential submission of incomplete, inaccurate, untimely, unverified, or biased data." FDA adds that "a causal relationship cannot be established between product and reactions listed in a report."

How do I report a problem with a medical device?

Through FDA MedWatch (Form FDA 3500 for health professionals and consumers), or to the manufacturer. See the guide on how to report.

Where this comes from. Counts are built from the openFDA Device Adverse Event (MAUDE) bulk export released 28 Sep 2026, which holds reports FDA received through 31 Aug 2026. Brand, generic and manufacturer names are as written on the reports; product code names come from FDA's device classification. A report counts here when any device it lists carries this brand name after punctuation and capitalisation are normalised. No report narrative, lot number, patient detail or reporter identity is published. See the methodology and sources; FDA's record is authoritative, and corrections are handled within five working days.

Drug data (FAERS) through 30 Jun 2026; device data (MAUDE) through 31 Aug 2026. Not medical advice.