Reported Reactions

Devices › Hexokinase, glucose

Device brand name · Blood glucose monitoring kit/system

Surestep Enhanced: medical device reports filed with FDA

214 reports name it, 2001–2002. Manufacturer given most often on reports: Lifescan. Product code CFR.

214
device reports naming the brand
0% of all MAUDE reports · about 8 a year
0
reports, 12 months to August 2026
0 in the 12 months before
89.7%
classified as malfunction
83.6% across the product code
0%
classified as death, as reported
0 reports · not verified by FDA

FDA's MAUDE database holds 214 reports that name the brand "Surestep Enhanced" (blood glucose monitoring kit/system), received between April 2001 and June 2002; the manufacturer given most often on reports is Lifescan. Spellings of one product vary from report to report.

0 reports arrived in the 12 months to August 2026, and none in the 12 months before. FDA releases MAUDE data monthly; reports can arrive months after an event, so the newest months grow in later releases. The event types recorded are malfunction (89.7%) and injury (9.8%); across all hexokinase, glucose reports (product code CFR) death is recorded in 0.1% and malfunction in 83.6%. Event type is the reporter's classification of the report, not a verified outcome.

The device problems coded most often are incorrect or inadequate test results (82.7%), high readings (18.2%) and low readings (8.4%). The patient problems coded most often are therapy/non-surgical treatment, additional, blood glucose, high and dizziness. FDA states that "MDR data alone cannot be used to establish rates of events, evaluate a change in event rates over time or compare event rates between devices. The number of reports cannot be interpreted or used in isolation to reach conclusions about the existence, severity, or frequency of problems associated with devices." It adds that the reporting system "has limitations, including the potential submission of incomplete, inaccurate, untimely, unverified, or biased data."

Reports by month, five years

No report naming Surestep Enhanced was received in the five years to August 2026; the latest was received in June 2002.

Event type and report source

Event type, as classified on the report

Death0%0
Injury9.8%21
Malfunction89.7%192
Other0%0
Not given0.5%1

Who filed the report

Manufacturer report100%214
Voluntary report0%0
User facility report0%0
Distributor report0%0
Not given0%0

Grey bar: all 37,537 reports carrying product code CFR. Event type is the filer's classification and is not verified by FDA.

Device problems coded

Device problem (FDA code)ReportsShareShare across product code
Incorrect or inadequate test results17782.7%56.7%
High readingsreadings were too high3918.2%5.3%
Low readingsreadings were too low188.4%2.6%
Low test results125.6%7%
Unable to obtain readings125.6%2.5%
Device displays incorrect message104.7%4.9%
Device expiration issue83.7%1.5%
Replace62.8%22.8%
Accessory incompatible52.3%0.2%
Failure to power up41.9%3.4%
Incorrect, inadequate or imprecise result or readings41.9%1%
Malfunction31.4%0.4%
Component missing20.9%0.9%
Device issuea problem with the device20.9%1.3%
Improper or incorrect procedure or method20.9%0.7%
High test results10.5%18%

FDA's device problem codes as entered on the report; one report can carry several. Generic codes such as "no apparent adverse event" are left out.

Patient problems coded

Patient problem (FDA code)ReportsShare
Therapy/non-surgical treatment, additional188.4%
Blood glucose, high157%
Dizzinesslight-headedness or unsteadiness83.7%
Hospitalization required83.7%
Other (for use when an appropriate patient code cannot be identified)73.3%
Sweating52.3%
Headachehead pain41.9%
Treatment with medication(s)41.9%
Blood glucose, low31.4%
Fatiguetiredness20.9%
Breathing difficulties10.5%
Bronchitischest infection10.5%
Complaint, ill-defined10.5%
Dehydrationdehydration10.5%
Diarrhea10.5%

Patient problem codes are present mainly in reports filed since 2019 and are often blank.

In context

MeasureSurestep EnhancedProduct code CFRAll MAUDE reports
Reports21437,53726,136,888
Share of that pool—0.6%0%
Classified as death, per 1,000 reports019
Classified as injury9.8%14.2%36.2%
Classified as malfunction89.7%83.6%62.3%
Filed by the manufacturer100%99%94.9%

Shares are of reports, not of devices in use. FDA states that "MDR data alone cannot be used to establish rates of events, evaluate a change in event rates over time or compare event rates between devices. The number of reports cannot be interpreted or used in isolation to reach conclusions about the existence, severity, or frequency of problems associated with devices." It adds that the reporting system "has limitations, including the potential submission of incomplete, inaccurate, untimely, unverified, or biased data."

Other brands with product code CFR

BrandReportsLatest 12 monthsClassified as death
One Touch Ultra16,42500%
Fasttake4,17300%
One Touch Profile3,03200%
One Touch Basic Enhanced2,74100%
Accu-Chek Comfort Curve4,12000.6%
Surestep5,32300.1%
One Touch Basic2,24400%
Precision Qid Glucose Meter56100.4%
Accu-Chek Advantage1,29000.5%
Glucometer Dex44200%
Medisense Companion 2 Meter39000%
One Touch Ultrasmart65800%
Quick Check One27600%
Precision Xtra Monitor31800.6%
One Touch Basic Original24300%

Ordered by report count for navigation only. FDA states that "MDR data alone cannot be used to establish rates of events, evaluate a change in event rates over time or compare event rates between devices. The number of reports cannot be interpreted or used in isolation to reach conclusions about the existence, severity, or frequency of problems associated with devices." It adds that the reporting system "has limitations, including the potential submission of incomplete, inaccurate, untimely, unverified, or biased data." FDA also states that "common products may have a higher number of adverse events due to the higher total number of people using the product."

Questions about Surestep Enhanced reports

How many FDA reports name Surestep Enhanced?

214 medical device reports in the openFDA MAUDE release of 28 Sep 2026, covering reports received through August 2026; 0 in the latest 12 months.

What kinds of events are reported?

malfunction (89.7%) and injury (9.8%). "Event type" is how the report was classified when filed: death, injury, malfunction or other.

What device problems are coded?

incorrect or inadequate test results (82.7%), high readings (18.2%), low readings (8.4%), low test results (5.6%) and unable to obtain readings (5.6%). These are FDA's device problem codes as entered on the report.

Who files these reports?

manufacturer reports (100%). Manufacturers and user facilities are required to report; voluntary reports come from health professionals and the public.

Do these reports show that Surestep Enhanced was at fault?

No. FDA states that "MDR data alone cannot be used to establish rates of events, evaluate a change in event rates over time or compare event rates between devices. The number of reports cannot be interpreted or used in isolation to reach conclusions about the existence, severity, or frequency of problems associated with devices." It adds that the reporting system "has limitations, including the potential submission of incomplete, inaccurate, untimely, unverified, or biased data." FDA adds that "a causal relationship cannot be established between product and reactions listed in a report."

How do I report a problem with a medical device?

Through FDA MedWatch (Form FDA 3500 for health professionals and consumers), or to the manufacturer. See the guide on how to report.

Where this comes from. Counts are built from the openFDA Device Adverse Event (MAUDE) bulk export released 28 Sep 2026, which holds reports FDA received through 31 Aug 2026. Brand, generic and manufacturer names are as written on the reports; product code names come from FDA's device classification. A report counts here when any device it lists carries this brand name after punctuation and capitalisation are normalised. No report narrative, lot number, patient detail or reporter identity is published. See the methodology and sources; FDA's record is authoritative, and corrections are handled within five working days.

Drug data (FAERS) through 30 Jun 2026; device data (MAUDE) through 31 Aug 2026. Not medical advice.