Reported Reactions

Devices › Toothbrush, powered

Device brand name · Sonicare brush head

Philips Sonicare: medical device reports filed with FDA

1,232 reports name it, 2012–2026. Manufacturer given most often on reports: Philips Oral Healthcare. Product code JEQ.

1,232
device reports naming the brand
0% of all MAUDE reports · about 86 a year
8
reports, 12 months to August 2026
25 in the 12 months before
77.6%
classified as malfunction
88.8% across the product code
0%
classified as death, as reported
0 reports · not verified by FDA

FDA's MAUDE database holds 1,232 reports that name the brand "Philips Sonicare" (sonicare brush head), received between February 2012 and July 2026; the manufacturer given most often on reports is Philips Oral Healthcare. Spellings of one product vary from report to report.

8 reports arrived in the 12 months to August 2026, down 68% from 25 in the 12 months before. FDA releases MAUDE data monthly; reports can arrive months after an event, so the newest months grow in later releases. The event types recorded are malfunction (77.6%), injury (21.8%) and other (0.6%); across all toothbrush, powered reports (product code JEQ) death is recorded in 0% and malfunction in 88.8%. Event type is the reporter's classification of the report, not a verified outcome.

The device problems coded most often are missing value reason (46.9%), detachment of device or device component (12.3%) and patient device interaction problem (12.1%). The patient problems coded most often are tooth fracture, no patient involvement and laceration(s). FDA states that "MDR data alone cannot be used to establish rates of events, evaluate a change in event rates over time or compare event rates between devices. The number of reports cannot be interpreted or used in isolation to reach conclusions about the existence, severity, or frequency of problems associated with devices." It adds that the reporting system "has limitations, including the potential submission of incomplete, inaccurate, untimely, unverified, or biased data."

Reports by month, five years

01326Sep 2021: 5Oct 2021: 6Nov 2021: 7Dec 2021: 32022Jan 2022: 10Feb 2022: 14Mar 2022: 6Apr 2022: 10May 2022: 14Jun 2022: 15Jul 2022: 26Aug 2022: 19Sep 2022: 19Oct 2022: 4Nov 2022: 6Dec 2022: 162023Jan 2023: 6Feb 2023: 5Mar 2023: 19Apr 2023: 9May 2023: 6Jun 2023: 7Jul 2023: 5Aug 2023: 5Sep 2023: 6Oct 2023: 13Nov 2023: 5Dec 2023: 42024Jan 2024: 4Feb 2024: 9Mar 2024: 2Apr 2024: 8May 2024: 12Jun 2024: 11Jul 2024: 16Aug 2024: 16Sep 2024: 9Oct 2024: 3Nov 2024: 1Dec 2024: 22025Jan 2025: 1Feb 2025: 0Mar 2025: 3Apr 2025: 2May 2025: 3Jun 2025: 0Jul 2025: 0Aug 2025: 1Sep 2025: 0Oct 2025: 2Nov 2025: 1Dec 2025: 12026Jan 2026: 1Feb 2026: 1Mar 2026: 0Apr 2026: 0May 2026: 0Jun 2026: 1Jul 2026: 1Aug 2026: 0

Reports by the month FDA received them. FDA releases MAUDE data monthly; reports can arrive months after an event, so the newest months grow in later releases.

By year received

01863722012: 1020122017: 2562018: 37220182019: 792020: 7920202021: 762022: 15920222023: 902024: 9320242025: 142026: 42026

Event type and report source

Event type, as classified on the report

Death0%0
Injury21.8%269
Malfunction77.6%956
Other0.6%7
Not given0%0

Who filed the report

Manufacturer report99.8%1,230
Voluntary report0.2%2
User facility report0%0
Distributor report0%0
Not given0%0

Grey bar: all 6,833 reports carrying product code JEQ. Event type is the filer's classification and is not verified by FDA.

Device problems coded

Device problem (FDA code)ReportsShareShare across product code
Missing value reason57846.9%10.5%
Detachment of device or device componentpart of the device came off15212.3%12.8%
Patient device interaction problem14912.1%2.1%
Overheating of device977.9%1.9%
Mechanical problema mechanical problem856.9%1.4%
Temperature problem635.1%1%
Electrical /electronic property probleman electrical or electronic problem564.5%1%
Fire332.7%1.3%
Excessive heating60.5%0.1%
Breakthe device broke20.2%29.7%
Fracturea broken bone20.2%0.1%
Material fragmentation20.2%1.3%
Sparking20.2%0.1%
Device contamination with chemical or other material10.1%0%
Device emits odor10.1%0.2%
Device fell10.1%1%
Device stops intermittentlythe device stopped now and then10.1%0%
Electrical overstress10.1%0%
Hole in material10.1%0.1%
Human-device interface problem10.1%0%

FDA's device problem codes as entered on the report; one report can carry several. Generic codes such as "no apparent adverse event" are left out.

Patient problems coded

Patient problem (FDA code)ReportsShare
Tooth fracture13511%
No patient involvement191.5%
Laceration(s)141.1%
Burn(s)a burn110.9%
Erosion80.6%
Abrasion70.6%
Skin inflammation/ irritation70.6%
Chokingchoking60.5%
Hypersensitivity/allergic reaction40.3%
Foreign body in patientpart of a device left in the patient20.2%
Itching sensation20.2%
Sensitivity of teeth20.2%
Asthmaasthma10.1%
Bone fracture(s)10.1%
Burning sensationa burning feeling10.1%

Patient problem codes are present mainly in reports filed since 2019 and are often blank.

In context

MeasurePhilips SonicareProduct code JEQAll MAUDE reports
Reports1,2326,83326,136,888
Share of that pool—18%0%
Classified as death, per 1,000 reports009
Classified as injury21.8%9.1%36.2%
Classified as malfunction77.6%88.8%62.3%
Filed by the manufacturer99.8%97.6%94.9%

Shares are of reports, not of devices in use. FDA states that "MDR data alone cannot be used to establish rates of events, evaluate a change in event rates over time or compare event rates between devices. The number of reports cannot be interpreted or used in isolation to reach conclusions about the existence, severity, or frequency of problems associated with devices." It adds that the reporting system "has limitations, including the potential submission of incomplete, inaccurate, untimely, unverified, or biased data."

Other brands with product code JEQ

BrandReportsLatest 12 monthsClassified as death
Oral-B Brushheads Version Unknown49200%
Oralbpwrpwroralcarerflsprecisionclean34400%
Sonicare24100%
Oral-B Flexisoft Or Precision Clean Brushheads20600%
Equate317370.3%
Conair312100%
Philips19006.3%
Braun365240.5%

Ordered by report count for navigation only. FDA states that "MDR data alone cannot be used to establish rates of events, evaluate a change in event rates over time or compare event rates between devices. The number of reports cannot be interpreted or used in isolation to reach conclusions about the existence, severity, or frequency of problems associated with devices." It adds that the reporting system "has limitations, including the potential submission of incomplete, inaccurate, untimely, unverified, or biased data." FDA also states that "common products may have a higher number of adverse events due to the higher total number of people using the product."

Questions about Philips Sonicare reports

How many FDA reports name Philips Sonicare?

1,232 medical device reports in the openFDA MAUDE release of 28 Sep 2026, covering reports received through August 2026; 8 in the latest 12 months.

What kinds of events are reported?

malfunction (77.6%), injury (21.8%) and other (0.6%). "Event type" is how the report was classified when filed: death, injury, malfunction or other.

What device problems are coded?

missing value reason (46.9%), detachment of device or device component (12.3%), patient device interaction problem (12.1%), overheating of device (7.9%) and mechanical problem (6.9%). These are FDA's device problem codes as entered on the report.

Who files these reports?

manufacturer reports (99.8%) and voluntary reports (0.2%). Manufacturers and user facilities are required to report; voluntary reports come from health professionals and the public.

Do these reports show that Philips Sonicare was at fault?

No. FDA states that "MDR data alone cannot be used to establish rates of events, evaluate a change in event rates over time or compare event rates between devices. The number of reports cannot be interpreted or used in isolation to reach conclusions about the existence, severity, or frequency of problems associated with devices." It adds that the reporting system "has limitations, including the potential submission of incomplete, inaccurate, untimely, unverified, or biased data." FDA adds that "a causal relationship cannot be established between product and reactions listed in a report."

How do I report a problem with a medical device?

Through FDA MedWatch (Form FDA 3500 for health professionals and consumers), or to the manufacturer. See the guide on how to report.

Where this comes from. Counts are built from the openFDA Device Adverse Event (MAUDE) bulk export released 28 Sep 2026, which holds reports FDA received through 31 Aug 2026. Brand, generic and manufacturer names are as written on the reports; product code names come from FDA's device classification. A report counts here when any device it lists carries this brand name after punctuation and capitalisation are normalised. No report narrative, lot number, patient detail or reporter identity is published. See the methodology and sources; FDA's record is authoritative, and corrections are handled within five working days.

Drug data (FAERS) through 30 Jun 2026; device data (MAUDE) through 31 Aug 2026. Not medical advice.