Reported Reactions

Devices › Sensor, glucose, invasive

Device brand name · Mds

Dexcom G4 Platinum Continuous Glucose Monitoring System: medical device reports filed with FDA

53,681 reports name it, 2015–2023. Manufacturer given most often on reports: Dexcom. Product code MDS.

53,681
device reports naming the brand
0.2% of all MAUDE reports · about 4,705 a year
0
reports, 12 months to August 2026
0 in the 12 months before
97.2%
classified as malfunction
94.9% across the product code
0.1%
classified as death, as reported
69 reports · not verified by FDA

53,681 medical device reports received by FDA name the brand "Dexcom G4 Platinum Continuous Glucose Monitoring System" (mds); the manufacturer given most often on reports is Dexcom; received from February 2015 to September 2023. Brand names are as the reporter or manufacturer wrote them, so one product can appear under several spellings.

0 reports arrived in the 12 months to August 2026, and none in the 12 months before. FDA releases MAUDE data monthly; reports can arrive months after an event, so the newest months grow in later releases. The event types recorded are malfunction (97.2%), injury (2.6%) and death (0.1%); across all sensor, glucose, invasive reports (product code MDS) death is recorded in 0.1% and malfunction in 94.9%. Event type is the reporter's classification of the report, not a verified outcome.

The device problems coded most often are device operates differently than expected (29.3%), device displays incorrect message (17%) and wireless communication problem (15.7%). The patient problems coded most often are erythema, hypoglycemia and reaction. FDA states that "MDR data alone cannot be used to establish rates of events, evaluate a change in event rates over time or compare event rates between devices. The number of reports cannot be interpreted or used in isolation to reach conclusions about the existence, severity, or frequency of problems associated with devices." It adds that the reporting system "has limitations, including the potential submission of incomplete, inaccurate, untimely, unverified, or biased data."

Reports by month, five years

0510Sep 2021: 10Oct 2021: 10Nov 2021: 5Dec 2021: 42022Jan 2022: 3Feb 2022: 2Mar 2022: 1Apr 2022: 2May 2022: 4Jun 2022: 2Jul 2022: 0Aug 2022: 1Sep 2022: 0Oct 2022: 0Nov 2022: 1Dec 2022: 12023Jan 2023: 0Feb 2023: 0Mar 2023: 0Apr 2023: 1May 2023: 0Jun 2023: 0Jul 2023: 0Aug 2023: 1Sep 2023: 1Oct 2023: 0Nov 2023: 0Dec 2023: 02024Jan 2024: 0Feb 2024: 0Mar 2024: 0Apr 2024: 0May 2024: 0Jun 2024: 0Jul 2024: 0Aug 2024: 0Sep 2024: 0Oct 2024: 0Nov 2024: 0Dec 2024: 02025Jan 2025: 0Feb 2025: 0Mar 2025: 0Apr 2025: 0May 2025: 0Jun 2025: 0Jul 2025: 0Aug 2025: 0Sep 2025: 0Oct 2025: 0Nov 2025: 0Dec 2025: 02026Jan 2026: 0Feb 2026: 0Mar 2026: 0Apr 2026: 0May 2026: 0Jun 2026: 0Jul 2026: 0Aug 2026: 0

Reports by the month FDA received them. FDA releases MAUDE data monthly; reports can arrive months after an event, so the newest months grow in later releases.

By year received

010,70021,3992015: 12,92920152016: 21,39920162017: 10,48720172018: 6,97620182019: 1,46520192020: 31620202021: 8920212022: 1720222023: 32023

Event type and report source

Event type, as classified on the report

Death0.1%69
Injury2.6%1,415
Malfunction97.2%52,196
Other0%0
Not given0%1

Who filed the report

Manufacturer report100%53,681
Voluntary report0%0
User facility report0%0
Distributor report0%0
Not given0%0

Grey bar: all 282,102 reports carrying product code MDS. Event type is the filer's classification and is not verified by FDA.

Device problems coded

Device problem (FDA code)ReportsShareShare across product code
Device operates differently than expectedthe device behaved unexpectedly15,73629.3%28.7%
Device displays incorrect message9,13717%20.4%
Wireless communication problema wireless connection problem8,44415.7%21.3%
Invalid sensing7,59614.2%9.1%
Imprecision4,6688.7%2%
No audible alarm3,3046.2%4.3%
Defective alarm1,4032.6%2.5%
Detachment of device component1,0281.9%1.1%
Unable to obtain readings8651.6%0.3%
Device inoperablethe device could not be used7621.4%1.1%
Component missing6641.2%1.1%
Unexpected shutdown4460.8%0.2%
Inappropriate or unexpected reset4040.8%1.1%
No device output1850.3%0.1%
Detachment of device or device componentpart of the device came off1480.3%0.1%
Breakthe device broke1460.3%0.8%
Display or visual feedback problem1350.3%0.6%
Incorrect, inadequate or imprecise result or readings1320.2%0.6%
Incorrect or inadequate test results1120.2%0.2%
Overheating of device1100.2%0.1%

FDA's device problem codes as entered on the report; one report can carry several. Generic codes such as "no apparent adverse event" are left out.

Patient problems coded

Patient problem (FDA code)ReportsShare
Erythemaskin redness4270.8%
Hypoglycemialow blood sugar4270.8%
Reactiona reaction, type not specified2920.5%
Itching sensation2790.5%
Rashskin rash2680.5%
Loss of consciousnesspassing out1750.3%
Skin irritationirritated skin1590.3%
Purulent discharge1090.2%
Skin inflammation1050.2%
Foreign body in patientpart of a device left in the patient1010.2%
Hyperglycemiahigh blood sugar740.1%
Painpain, site not specified640.1%
Deaththe patient died; cause not stated by this term620.1%
Scarring550.1%
Seizures540.1%

Patient problem codes are present mainly in reports filed since 2019 and are often blank.

In context

MeasureDexcom G4 Platinum Continuous Glucose Monitoring SystemProduct code MDSAll MAUDE reports
Reports53,681282,10226,136,888
Share of that pool—19%0.2%
Classified as death, per 1,000 reports119
Classified as injury2.6%4.8%36.2%
Classified as malfunction97.2%94.9%62.3%
Filed by the manufacturer100%99.6%94.9%

Shares are of reports, not of devices in use. FDA states that "MDR data alone cannot be used to establish rates of events, evaluate a change in event rates over time or compare event rates between devices. The number of reports cannot be interpreted or used in isolation to reach conclusions about the existence, severity, or frequency of problems associated with devices." It adds that the reporting system "has limitations, including the potential submission of incomplete, inaccurate, untimely, unverified, or biased data."

Other brands with product code MDS

BrandReportsLatest 12 monthsClassified as death
Dexcom G5 Mobile Continuous Glucose Monitoring System332,49260%
G4 Platinum Continuous Glucose Monitoring System48,90600.1%
Dexcom G4 Platinum Continuous Glucose Monitoring System Dexcom Share System17,71700.1%
Xmtr MMT-7811NA GST3C Lockout17,012650%
Animas Vibe88,70300%
Paradigm Real-Time Insulin Infusion Pump126,28200.3%
Unknown XMTR4,4312,0270%
Carelink Personal Mmt-73333,6802330%
Guardian Link 3 OUS6,6637330%
Ni32,9391,5871.8%
Dexcom G4 Platinum Continuous Monitoring System Dexcom Share System2,29300.3%
Paradigm Real-Time Revel Insulin Infusion Pump178,69100.6%
Transmitter Mmt-7841zw Gst5g Ous31,57212,3510%
Xmtr Mmt-7821lna Gst4c Replacement1,685130%
Gst4c Ous1,63720%

Ordered by report count for navigation only. FDA states that "MDR data alone cannot be used to establish rates of events, evaluate a change in event rates over time or compare event rates between devices. The number of reports cannot be interpreted or used in isolation to reach conclusions about the existence, severity, or frequency of problems associated with devices." It adds that the reporting system "has limitations, including the potential submission of incomplete, inaccurate, untimely, unverified, or biased data." FDA also states that "common products may have a higher number of adverse events due to the higher total number of people using the product."

Questions about Dexcom G4 Platinum Continuous Glucose Monitoring System reports

How many FDA reports name Dexcom G4 Platinum Continuous Glucose Monitoring System?

53,681 medical device reports in the openFDA MAUDE release of 28 Sep 2026, covering reports received through August 2026; 0 in the latest 12 months.

What kinds of events are reported?

malfunction (97.2%), injury (2.6%) and death (0.1%). "Event type" is how the report was classified when filed: death, injury, malfunction or other.

What device problems are coded?

device operates differently than expected (29.3%), device displays incorrect message (17%), wireless communication problem (15.7%), invalid sensing (14.2%) and imprecision (8.7%). These are FDA's device problem codes as entered on the report.

Who files these reports?

manufacturer reports (100%). Manufacturers and user facilities are required to report; voluntary reports come from health professionals and the public.

Do these reports show that Dexcom G4 Platinum Continuous Glucose Monitoring System was at fault?

No. FDA states that "MDR data alone cannot be used to establish rates of events, evaluate a change in event rates over time or compare event rates between devices. The number of reports cannot be interpreted or used in isolation to reach conclusions about the existence, severity, or frequency of problems associated with devices." It adds that the reporting system "has limitations, including the potential submission of incomplete, inaccurate, untimely, unverified, or biased data." FDA adds that "a causal relationship cannot be established between product and reactions listed in a report."

How do I report a problem with a medical device?

Through FDA MedWatch (Form FDA 3500 for health professionals and consumers), or to the manufacturer. See the guide on how to report.

Where this comes from. Counts are built from the openFDA Device Adverse Event (MAUDE) bulk export released 28 Sep 2026, which holds reports FDA received through 31 Aug 2026. Brand, generic and manufacturer names are as written on the reports; product code names come from FDA's device classification. A report counts here when any device it lists carries this brand name after punctuation and capitalisation are normalised. No report narrative, lot number, patient detail or reporter identity is published. See the methodology and sources; FDA's record is authoritative, and corrections are handled within five working days.

Drug data (FAERS) through 30 Jun 2026; device data (MAUDE) through 31 Aug 2026. Not medical advice.