Reported Reactions

Devices › System, thermal regulating

Device brand name · Arctic sun device

Arctic Sun Model 5000 Temperature Management System: medical device reports filed with FDA

565 reports name it, 2015–2017. Manufacturer given most often on reports: Dymax -2523003. Product code DWJ.

565
device reports naming the brand
0% of all MAUDE reports · about 49 a year
0
reports, 12 months to August 2026
0 in the 12 months before
99.1%
classified as malfunction
90.9% across the product code
0.2%
classified as death, as reported
1 reports · not verified by FDA

FDA's MAUDE database holds 565 reports that name the brand "Arctic Sun Model 5000 Temperature Management System" (arctic sun device), received between January 2015 and June 2017; the manufacturer given most often on reports is Dymax -2523003. Spellings of one product vary from report to report.

0 reports arrived in the 12 months to August 2026, and none in the 12 months before. FDA releases MAUDE data monthly; reports can arrive months after an event, so the newest months grow in later releases. The event types recorded are malfunction (99.1%), injury (0.7%) and death (0.2%); across all system, thermal regulating reports (product code DWJ) death is recorded in 0.2% and malfunction in 90.9%. Event type is the reporter's classification of the report, not a verified outcome.

The device problems coded most often are device displays incorrect message (41.2%), device operates differently than expected (17.5%) and temperature problem (17.5%). The patient problems coded most often are alteration in body temperature, therapeutic effects, unexpected and death. FDA states that "MDR data alone cannot be used to establish rates of events, evaluate a change in event rates over time or compare event rates between devices. The number of reports cannot be interpreted or used in isolation to reach conclusions about the existence, severity, or frequency of problems associated with devices." It adds that the reporting system "has limitations, including the potential submission of incomplete, inaccurate, untimely, unverified, or biased data."

Reports by month, five years

No report naming Arctic Sun Model 5000 Temperature Management System was received in the five years to August 2026; the latest was received in June 2017.

By year received

02054092015: 620152016: 40920162017: 1502017

Event type and report source

Event type, as classified on the report

Death0.2%1
Injury0.7%4
Malfunction99.1%560
Other0%0
Not given0%0

Who filed the report

Manufacturer report100%565
Voluntary report0%0
User facility report0%0
Distributor report0%0
Not given0%0

Grey bar: all 26,725 reports carrying product code DWJ. Event type is the filer's classification and is not verified by FDA.

Device problems coded

Device problem (FDA code)ReportsShareShare across product code
Device displays incorrect message23341.2%5.6%
Device operates differently than expectedthe device behaved unexpectedly9917.5%2.2%
Temperature problem9917.5%6.9%
Insufficient cooling478.3%13.1%
Insufficient flow or under infusion417.3%1.2%
Infusion or flow problema problem with flow or infusion254.4%1%
Insufficient heating244.2%6.9%
Air leak203.5%0.5%
No flow203.5%1.1%
Leak/splashthe device leaked122.1%0.8%
Inaccurate flow rate111.9%9.2%
Device inoperablethe device could not be used91.6%0.3%
Improper flow or infusion91.6%0.4%
Restricted flow rate71.2%5.6%
Loss of powerthe device lost power61.1%0.2%
Filling problem50.9%0.5%
Fluid/blood leak50.9%1.7%
Device sensing problem40.7%10.9%
Excessive cooling40.7%0.2%
Pumping problem40.7%2.8%

FDA's device problem codes as entered on the report; one report can carry several. Generic codes such as "no apparent adverse event" are left out.

Patient problems coded

Patient problem (FDA code)ReportsShare
Alteration in body temperature549.6%
Therapeutic effects, unexpected183.2%
Deaththe patient died; cause not stated by this term142.5%
Hypothermia81.4%
Cardiac arrestthe heart stopped50.9%
Inadequate pain relief40.7%
Therapeutic response, decreased30.5%
Erythemaskin redness20.4%
Tissue damage20.4%
Bradycardiaslow heart rate10.2%
Burn(s)a burn10.2%
Discomfortdiscomfort10.2%
Head injurya head injury10.2%
Hyperthermia10.2%
Hypoxialow oxygen10.2%

Patient problem codes are present mainly in reports filed since 2019 and are often blank.

In context

MeasureArctic Sun Model 5000 Temperature Management SystemProduct code DWJAll MAUDE reports
Reports56526,72526,136,888
Share of that pool—2.1%0%
Classified as death, per 1,000 reports229
Classified as injury0.7%8.2%36.2%
Classified as malfunction99.1%90.9%62.3%
Filed by the manufacturer100%95.8%94.9%

Shares are of reports, not of devices in use. FDA states that "MDR data alone cannot be used to establish rates of events, evaluate a change in event rates over time or compare event rates between devices. The number of reports cannot be interpreted or used in isolation to reach conclusions about the existence, severity, or frequency of problems associated with devices." It adds that the reporting system "has limitations, including the potential submission of incomplete, inaccurate, untimely, unverified, or biased data."

Other brands with product code DWJ

BrandReportsLatest 12 monthsClassified as death
Arctic Sun 500015,4381,0320%
Arctic Sun Stat1,5373360.1%
Arctic Sun Temperature Management System, ArcticGel Pads1,1371860%
Arcticsun 500090800.3%
Arctic Sun Temperature Management System Temperature Cable60100%
Unknown ArcticGel Pads517200%
Bair Hugger40812.2%
Arcticgel Pads32200.3%
Arctic Sun Temperature Management System31300%
Arctic Gel Pads23900.4%
Artic Sun 5000 115v Na24000%
Altrix Domestic21700%
Unknown Arctic Sun Temperature Cable184830%
Arcticsun Gel Pads15500%
Unknown_Medical_Product672342.2%

Ordered by report count for navigation only. FDA states that "MDR data alone cannot be used to establish rates of events, evaluate a change in event rates over time or compare event rates between devices. The number of reports cannot be interpreted or used in isolation to reach conclusions about the existence, severity, or frequency of problems associated with devices." It adds that the reporting system "has limitations, including the potential submission of incomplete, inaccurate, untimely, unverified, or biased data." FDA also states that "common products may have a higher number of adverse events due to the higher total number of people using the product."

Questions about Arctic Sun Model 5000 Temperature Management System reports

How many FDA reports name Arctic Sun Model 5000 Temperature Management System?

565 medical device reports in the openFDA MAUDE release of 28 Sep 2026, covering reports received through August 2026; 0 in the latest 12 months.

What kinds of events are reported?

malfunction (99.1%), injury (0.7%) and death (0.2%). "Event type" is how the report was classified when filed: death, injury, malfunction or other.

What device problems are coded?

device displays incorrect message (41.2%), device operates differently than expected (17.5%), temperature problem (17.5%), insufficient cooling (8.3%) and insufficient flow or under infusion (7.3%). These are FDA's device problem codes as entered on the report.

Who files these reports?

manufacturer reports (100%). Manufacturers and user facilities are required to report; voluntary reports come from health professionals and the public.

Do these reports show that Arctic Sun Model 5000 Temperature Management System was at fault?

No. FDA states that "MDR data alone cannot be used to establish rates of events, evaluate a change in event rates over time or compare event rates between devices. The number of reports cannot be interpreted or used in isolation to reach conclusions about the existence, severity, or frequency of problems associated with devices." It adds that the reporting system "has limitations, including the potential submission of incomplete, inaccurate, untimely, unverified, or biased data." FDA adds that "a causal relationship cannot be established between product and reactions listed in a report."

How do I report a problem with a medical device?

Through FDA MedWatch (Form FDA 3500 for health professionals and consumers), or to the manufacturer. See the guide on how to report.

Where this comes from. Counts are built from the openFDA Device Adverse Event (MAUDE) bulk export released 28 Sep 2026, which holds reports FDA received through 31 Aug 2026. Brand, generic and manufacturer names are as written on the reports; product code names come from FDA's device classification. A report counts here when any device it lists carries this brand name after punctuation and capitalisation are normalised. No report narrative, lot number, patient detail or reporter identity is published. See the methodology and sources; FDA's record is authoritative, and corrections are handled within five working days.

Drug data (FAERS) through 30 Jun 2026; device data (MAUDE) through 31 Aug 2026. Not medical advice.